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Frequently Asked Questions


 All reservations will require either a credit card to be kept on file or a security deposit provided to cover possible overages. Clients will have the option to choose one during the booking process. If the client chooses to keep a credit card on file a credit card authorization form will be provided for card information and signature confirmation. The company agrees that any billing information obtained from the client will only be used for the purposes of this specific reservation.

If the client chooses to provide a security deposit instead, we will require a cash deposit of $100 or ~75% of the entire order (whichever is more).

Non-local clients must provide a credit card to be kept on file.

Thrifty Rents will not waive this process under any circumstances.


All costume pieces must be returned clean and free of stains and body odor. Anything returned will be assessed and an additional cleaning fee will be charged if required. For more information click here.


Costumes may not be altered to fit and must be returned in their original condition. If a costume is returned altered or damaged, fees will be charged. Costumes may NOT be cut, dyed, painted or altered without written permission from Thrifty Rents. Tape, iron-on bonding-web, glue or any other type of adhesives may NOT be used on costumes.


Client is expected to take precaution when ironing and steaming the costumes. Costumes that have been mishandled will be considered damaged beyond repair and a replacement fee will apply.

Costumes can be pre-steamed in advance for an additional $20.00.


 Late fees will be assessed for each additional day after the designated return date and time. If the client exceeds the agreed upon rental period, the client will be charged the full daily rate for each additional day the items are not returned. All discounts applied prior will be invalid for outstanding charges. Any late fees incurred must be paid when the costumes are returned. In the event an order is returned incomplete, a late fee would only apply to the outstanding items until they are returned. Clients will be given a grace period to locate the missing items before being charged for a replacement.


Cancellations must be made within 48 hours of the rental to be considered for a 50% refund. Clients that do not cancel 48 hours prior to their reservation date will not be granted a refund.


Normal wear and tear on costumes is expected and won’t incur extra charges. Damage beyond normal wear and tear will incur charges. Damage charges will be assessed for broken zippers, detached garment pieces, make-up or other permanent stains or any other damage that renders the costume not rentable. It includes the cost of the supplies needed to restore the garment to its original state as well as labor costs. Major damage to costumes, including irreparable tears, or irreversible marks will be assessed at the replacement value of the costume. Lost costumes will be assessed with a lost costume fee.


Free costume delivery for orders that qualify. For those that don’t, clients have the option to pick up at our Echo Park location or pay $20.00 for delivery. Orders outside of the thirty mile zone will be subject to a higher delivery fee. For more information click here.


Delivery + Pickup is available per request at an additional $20.00.


Students will receive a 10% discount on their total rental if the order exceeds $100. All clients must show a valid student ID to qualify for the student discount. Additional proof of college enrollment may be required in some cases. For more information click here.

Thrifty Rents
Fittings By Appointment Only
985 Marview Ave Los Angeles, CA 90012

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